Our Process
Recovering outstanding accounts doesn't have to be complicated.
Step 1: Schedule a Consultation
We begin by learning about your business, reviewing your accounts receivable process, and discussing your recovery goals. Together, we'll recommend a collection program tailored to your needs.
Step 2: Submit Your Accounts
Once your account is established, simply submit your delinquent accounts along with the supporting documentation. Our team reviews each account to ensure we have the information needed to begin the recovery process.
Step 3: Professional Recovery Efforts
Our experienced collections specialists initiate timely, professional, and compliant collection efforts using proven recovery strategies. Depending on the account, services may include first-party collections, third-party collections, pre-collection services, and skip tracing.
Step 4: Ongoing Reporting & Communication
You'll receive regular updates on your accounts, including collection activity, payments received, and account status. Our team remains available to answer questions and provide support throughout the process.
Step 5: Remittance & Account Resolution
As funds are recovered, they are processed and remitted according to the terms of our agreement. Whether an account is resolved through payment, settlement, or another appropriate outcome, you'll receive final reporting for your records.
Partnering for Long-Term Success
Our mission is to serve as an extension of your accounts receivable team by delivering professional recovery solutions, transparent communication, and customized service that helps strengthen your cash flow.